Translation error, blank page, or Error 404 when opening your Skeepers Academy e-learning account?
We’re sorry for the inconvenience!
Here are the solutions associated with each issue.
Login issues
- Click on this link.
- If you encounter a login problem, simply click on Reset password.
- You will receive an email allowing you to create a new password and log in.
Untranslated interface
To have the interface translated into your language, it is essential to accept cookies by clicking on Got it at the bottom right of the page:
Once cookies are accepted, you can select your preferred language via the options available at the bottom right of the page:
Already refused cookies?
You will need to clear your browser data to empty the cache.
To do so, follow your browser’s instructions:
When you return to the page, you will then be able to accept cookies and choose your language.
Error 404 or blank page
Do you see a blank page or an Error 404 when opening the login link from your Skeepers Academy welcome email?
5 solutions are available to resolve this issue:
The first option is to log in using private browsing.
To do so, follow your browser’s instructions, then copy and paste this URL: https://academy.skeepers.io/
We recommend accessing Skeepers Academy via this link.
Then click on Forgot password and reset your password using the email sent to your inbox.
Then access the Academy again using the same link.
If the other options did not work, we recommend opening the login link from the email via a different browser.
As a last resort, try opening the page using another internet connection.