Before you can send review requests and start collecting feedback from your consumers, it is essential to import your latest orders into your Verified Reviews account. This step ensures a smooth and efficient solicitation process.
To do this, several automatic import methods are available depending on your needs and technical infrastructure. Once the orders are imported, our system will use this data to send review requests to customers who have made a purchase.
Available import methods:
SFTP (Secure File Transfer Protocol)
This method is easy to set up, secure, and ideal for scheduled updates!
SFTP allows batch file transfers securely. This solution is particularly suitable if you want to send orders in bulk at regular intervals.
Learn more about setting up collection via SFTP.
API (Application Programming Interface)
A flexible, instant, and fully customizable method!
The API enables real-time data transfer. This method is ideal for advanced and customized integration into your information system.
A relatively technical profile is recommended to set up and maintain the API.
Learn more about setting up API collection.
E-commerce connectors
If you are using a compatible e-commerce platform, connectors allow for quick and simplified integration. This method is particularly suitable for merchants who want automation without significant technical intervention.
You then benefit from a simple setup that is automatically synchronized with your usual tool.
Available for the following CMS:
Our recommendations
The choice of import method depends on your needs and infrastructure!
If you are looking for a simple and secure solution, SFTP may be a good option. For a more advanced and customizable integration, the API is preferable.
These two methods are customizable thanks to the possible addition of specific extra attributes. This allows you to adapt the flow to your different needs for statistics and tracking.
Finally, if you use one of the compatible e-commerce platforms, connectors greatly simplify the automation process.
Need help choosing or setting up a method? Check out our help center or contact our Care team via the contact icon.