Categories and brands
This page lists all available categories and brands. You can:
- Create a new category
- Edit an existing category
- Create a new brand
- Edit an existing brand
A product can have between zero and several categories. It can also have or not have an associated brand. Each question asked is linked to the categories and brand of its product.
This category system allows assigning specialized moderators by categories and/or brands, thus enabling more efficient handling of content to moderate (technical, design, etc.).
Category creation
The category creation form requires two pieces of information:
- The category identifier
- A readable name
Category editing
A search field allows you to search for a category or its identifier across your entire list. You can then edit the category by clicking the edit button.
Only the category name can be modified, not its identifier.
Brand creation
It is possible to create a new brand via the form. This form only requires the brand name.
Brand editing
A search field allows you to search for a brand across your entire list. You can then edit the brand by clicking the edit button.
The Q&A tool sends daily email alerts to moderators and administrators who have actions to perform in the back office. This alert system works with the category system. Thus, a moderator linked to a category (and/or brand) whose questions/answers/exchanges/reports do not require any action will not receive an email.