How to change the role of my users ?

Updated December 09, 2024 17:05

Each role is specific and gives access to particular features.

Refer to the version that matches your Verified Reviews menu:

✨ New version	🖥️ Historic version

Administrator	Access to all account features
Moderator	Limited access for review management only

Administrator	Access to all account features
Statistics	Access to all available statistics and dashboards
Product Manager, Product, Product Reviews	Access to all features related to products, reviews, and KPIs
Accounting	Access to billing, payments, and banking information
IT	Access to all configuration pages (FTP, API, setup, modules, etc.)
Moderation, Reviews, Site Reviews	Access to all features related to review management
Vendor	Access for individuals who are not part of your company but work as service providers (e.g., web agency)
Store	Access for the store manager, if you have one

Change a user role

You need an Administrator role to modify these roles.

Go to the left sidebar menu Account Management, then Users
Click on the row of the user for whom you want to change the role
In the panel that appears on the right, go to the Associated Roles field.
Select the role you want to assign to the user. The icon ✔️ shows that the role is selected.
Click Save to save the changes!

Go to the left sidebar menu Account Management, then My Users
The roles assigned to different users are visible in the Role: column
To change a user's role, click the Edit icon (pencil) in the Action: column
In the Associated Role tab, select the role you want to assign to the user.
If you select the store role, an additional field will appear. Enter the store the user should have access to:
Save the changes by clicking Confirm.