If you need to update your module, it is recommended to proceed with a backup, especially if any customizations have been made to it. This ensures that no data is lost.
This article explains the procedure to follow to not lose your customizations when updating your Prestashop module.
🧑💻 Do not hesitate to contact your technician so that they can assist you in this process.
Procedure
Step 1
Access your site's FTP.
Step 2
Navigate to the "modules" folder.
Step 3
Find the "module netreviews" folder.
Step 4
Make a backup copy of the content.
Step 5
Update your module.
Step 6
Restore the backup to the "module netreviews" folder.
💡 Check that the customizations are available again on your website. If not, we invite you to contact our teams.