More authentic reviews thanks to photos from your customers

Did you know that 51% of consumers look for reviews with photos? Allowing them to add an image to their review makes the feedback more engaging and authentic!

These images then appear on your product widget and help future buyers better visualize the items as they really are (the cut of a garment, the texture of a fabric, or the color of a piece of furniture), boosting their confidence and making their purchase decision easier.

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This feature is only available for accounts with our advanced plan. Contact our team or your CSM to learn more.

How does it work?

  1. Add a photo field to your review request form: consumers can easily attach a photo of their purchase.
  2. Photo moderation: just like reviews, each photo is moderated – you can choose whether to publish it or not (independently of the review publication).
  3. Display on your product widgets: photos appear directly on your product pages, helping visitors better visualize items and speeding up their purchase decision.

Learn more about setting up this feature.

Concrete examples

Photos added by your customers help to better understand the product or service in real life:

  • Clothing: see how a t-shirt or dress fits, check the cut and size.
  • Textiles and linens: judge the texture, color rendering, or material quality.
  • Furniture and decoration: see the actual color, finishes, or how a piece fits in an interior.
  • Electronics and appliances: visualize the design, accessory layout, or the space taken up (e.g., a kitchen robot).
  • Cars / Motorcycles: see the actual color of accessories or their quality.
  • Travel and accommodation: check the size and layout of rooms, the actual view from the hotel.
  • Food: see the packaging and the real product.

For clothing, it can be useful to pair this feature with the consumer profile. This way, in addition to seeing how a dress or t-shirt fits someone, visitors can know other details such as their height and age, making the feedback even more useful and realistic.

This can also be useful for other sectors, such as sports (level of practice), childcare (child’s age), or any other field where the user’s profile plays an important role in the purchasing decision.

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