A shop corresponds to a physical or online location configured in your Verified Reviews account to collect customer reviews.
Each shop has its own settings (address, users, specific information, etc.) and can be managed individually from the left-hand menu Account Management, then My Shops.
This article refers to the legacy version of the Shops page. Click on the new version if your menu looks like the visual below:
| 🖥️ Historical version | |
|---|---|
Add a shop
If you want to collect reviews for a new point of sale, you first need to add the corresponding shop to your Verified Reviews account.
The number of configured shops is defined in your Verified Reviews contract. Any additional shop may incur extra charges: contact our team to learn more.
- Contact your account manager or our support team to let us know you wish to create a new shop.
- From your account, click the
Account Management menu > My Shops.
- In the Create a new shop section, provide all relevant information about your location.
- If needed, create the user account for the person in charge of the shop, assigning them the Shop role.
For more information, refer to the article: 🖥️ Historical version: managing users
Edit a shop
- From the left-hand menu, click
- On the line of the shop you wish to edit, click
the edit icon.
- Update the information and don’t forget to click Confirm at the bottom of the page.
Delete a shop
Before deleting one of your shops, we recommend that you contact us.
- From the left-hand menu, click
- On the shop you want to delete, click Deactivate using the small cross on the corresponding line.
Shop certificates
By clicking the eye icon on the line of the shop of your choice, you can view the certificate associated with that location. Reminder: the certificate is the showcase of your shop and gathers all brand reviews linked to it.