You can add new users directly from your Verified Reviews account and define their permissions.
This article refers to the historical version of the user management page. Click on the new version if your menu looks like the following:
| 🖥️ Historical Version | |
|---|---|
User management is accessible from the left-hand menu Account Management, then My Users.
You must have an administrator role to add a new user. If you don’t, please contact a Verified Reviews administrator within your company.
Add a User
- From the left-hand menu, click on
Account Management, then My Users
- Click the Add button and enter the required information: email, associated sites, and role – see list below:
| Administrator | Access to all account features |
| Statistics | Access to all statistics and available dashboards |
| Product Manager, Product, Product Reviews | Access to all features related to products, reviews, and KPIs |
| Accounting | Access to billing, payments, and banking information |
| IT | Access to all configuration pages (FTP, API, settings, module...) |
| Moderation, Reviews, Site Reviews | Access to all features related to review management |
| Service Provider | Access for people outside your company working as service providers (e.g., web agency) |
| Store | Access for store managers, if applicable |
Check the Password creation email box to send the password setup email to the user. If you uncheck this box, you’ll be able to send the email later via the interface. This is useful if you want to create access but wait to communicate internally before sending the email – the status will then be: pending.
Edit a User Role
- Go to the left-hand menu
- The roles assigned to each user are visible in the Role column:
- To edit a user’s role, click the Edit icon (small pencil) in the Action column:
- In the Associated Role tab, select the role you want to assign to the user.
If you choose the Store role, an additional field will appear. Enter the store the user should have access to:
- Save your changes by clicking Confirm.
Enable Notifications
The Notification column indicates whether email notifications are enabled. You can enable or disable them for each user.
Note: If you want to disable notifications for a user, make sure to also disable them from the left-hand menu Account Management, then Notifications.