You have the possibility to send your proofs of purchase/service, in complete autonomy, thanks to the API automation method.
Click on the version corresponding to your menu:
✨ New Platform | 🖥️ Historical Platform |
✨ New Platform
Prerequisites
- We recommend retrieving orders from the last three months to collect relevant reviews.
- Subscribed to the Verified Reviews solution after September 2022
Setup
- Go to the left side menu
Collect Reviews, then Configuration
- Select API in the setup banner.
- Click the button to create your API account
- Once the account is created, you can view your API settings: URL, identifier, and secret key.
- Generate your secret key by clicking on View Key.
If you encounter issues, you can regenerate this key.
Structure and Send the Request
The Skeepers API uses OpenId Connect Client Credential grant to authenticate requests. This method does not authenticate a specific user but instead verifies credentials and returns a generic access_token
.
This authorization (OpenId Connect Client Credential grant) is used for machine-to-machine authentication.
https://auth.skeepers.io/am/oauth2/alpha/access_token
-
Authorization: Set to
Basic <base64 encoded "clientId:clientSecret">
-
Content-Type: Set to
application/x-www-form-urlencoded
-
grant_type: Set to
client_credentials
-
scope: Set to
openid
POST https://auth.skeepers.io/am/oauth2/alpha/access_token HTTP/1.1
Content-Type: application/x-www-form-urlencoded
Authorization: Basic <base64 encoded "clientId:clientSecret">
grant_type="client_credentials" & scope="openid"
Please click this link (Swagger) to access the guide for configuring and simulating your purchase or service proof requests.
Monitor Collection
You can verify the transmission and integration of your purchase/service proofs, as well as the review request status.
To do so, go to the left side menu Collect Reviews, then Review Request Follow-up
If you wish to collect only brand reviews, you need to remove the product variable from your API call.
🖥️ Historical Platform
We invite you to share the following documentation with your technicians: