The Verified Reviews solution is upgrading its review collection system to offer you a more efficient, flexible experience better suited to new consumer habits.
This new version notably includes a new review request form, whose performance has shown up to +37% higher response rates compared to our previous form.
It reflects a commitment to improve review collection, optimize your performance, and provide you with more advanced features!
The Benefits of the New Version
The new version of Verified Reviews introduces a complete reorganization of several key pages for a more intuitive navigation and better readability.
The new review request form is a central element of the new collection experience. It appears immediately after the consumer clicks the button in your email and represents a key step in converting your requests into published reviews.
Designed to meet current mobile usage, it makes it easier for consumers to share their feedback while significantly improving completion rates.
- Mobile-first design: optimized experience for smartphones, usable anytime
- Reduced abandonments: progressive saving allowing users to resume the form
- Accessible experience: RGAA compliance for inclusive use
- Modernized design: clearer and more reassuring interface
- Increased performance: up to +37% response rate observed compared to the previous form.
- The option to implement Review Sharing, to balance your e-reputation!
A key lever to improve your collection performance: learn more.
Customizing review request emails is now simpler and more effective.
A simple adjustment of the subject line or sender can increase response rates by up to +60%, according to our client tests. This self-customization was not available in the previous version!
Better personalization to maximize your collection performance: learn more.
You can adapt your emails and forms to your visual identity:
- Logo (JPG, JPEG, PNG – max 2 MB – minimum width 175 px)
- Customizable colors: stars, background, buttons, text
- Real-time preview of your configuration
A consistent experience aligned with your brand without needing to contact our teams: learn more.
You can precisely track each step of the collection process from your account:
- Email scheduled
- Email sent
- Form opened
- Review submitted
- Follow-up sent
- Detection of any errors
This new view offers much finer and clearer control than the previous version: learn more.
The collection pages have been redesigned to simplify configuration and improve overall readability.
- Clearer structure of settings
- Simplified management of follow-ups and marketing pressure
- More intuitive daily configuration
- Centralization of key information
Easier and more effective management of your collection.
These improvements aim to centralize information, simplify actions, and enhance your daily efficiency.
Check Your Current Version
Before enjoying the new features, it is important to identify which collection version is currently active on your account.
You may still be using a legacy version that needs to be updated.
How do I know my version?
- Log in to your Verified Reviews account
- Check your left-hand menu to find out which collection version you have:
|
Your menu shows: |
You have the legacy version and need to update to benefit from our features. |
|
Your menu shows: |
Your version is up to date, and you already have the new pages and features. |
Switching from the Legacy Version to the New Version
Depending on your collection method, follow the appropriate documentation:
| Collection Method | Documentation to Follow to Switch to the New Version |
|---|---|
| API | View documentation |
| SFTP | View documentation |
| Prestashop, Shopify & Magento 2 Connectors | View documentation |
| Other Connectors | These connectors are no longer supported, you must switch to a collection method via API or SFTP: View documentation |
| Copy Mail & Other Methods | These methods are no longer supported, you must switch to a collection method via API or SFTP: View documentation |
If you have any questions or need assistance, don’t hesitate to contact our team!