The Verified Reviews solution helps you enhance your establishment, strengthen consumer trust, and attract more visitors thanks to its many features.
Easily collect authentic reviews and showcase them both on your website and on third-party platforms to boost your local visibility and reputation!
The key features for you to use are as follows:
Review Management
Manage your consumers’ reviews directly: read them in real time, respond without intermediaries, and report those that do not comply to our moderation team. Thus, the published reviews faithfully reflect your relationship with your customers and your commitment.
To save time, take advantage of predefined responses or AI-assisted responses.
Activate the notifications that interest you and control your responses to negative reviews to show that you take charge and that customer satisfaction is your priority!
Google Reviews
81% of consumers check Google reviews before visiting an establishment; these reviews play a decisive role in their decision-making process!
Thus, to help you better manage your local e-reputation, we offer the Google Reviews feature: respond to your Google Business Profile reviews directly from your Verified Reviews account.
Review Sharing
Review Sharing is a feature designed to improve and balance your e-reputation across different review platforms!
Display at the bottom of your thank-you page a banner inviting the consumer to leave their review on a third-party platform: for example, your Google Business Profile listing!
Statistics Tracking
Several dashboards are accessible from the left sidebar menu Statistics of your account. They allow you to monitor your review collection and manage your establishment’s customer satisfaction.
You also benefit from a personalized dashboard, configured according to your needs: the network view.
This dashboard centralizes the key indicators of your establishment(s) (rating, review volume, trends over time) and offers you a clear and actionable view of your performance!
Account Management
Do you manage multiple establishments? Then you probably have admin access. In this case, you can manage the Verified Reviews access rights for your establishments as well as your review collection yourself.
Learn more about managing establishments and user roles.
For other users, access must be limited to your establishment only; you cannot modify your settings alone.