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Video Hub Case studies Webinars
Ratings & Reviews Feedback Management Influencer Marketing Brand Communities Consumer Videos
Español Français Italiano
Contact
How can we help you ?
  1. Skeepers
  2. Review Management
  3. How to handle the reviews ?

How to handle the reviews ?

  • The consumer wants to modify their review, how to proceed?
  • Managing Photos in Reviews: Moderation, Publication, and Notifications
  • Why a review with the reason “The rated company has intervened in the handling of the dispute, and the reviewer would like to update it” is not accepted?
  • How to validate replies to reviews
  • My customer hasn't received their order, what happens next?
  • What are the reviews to process?
  • How to respond to a review?
  • How to edit a response sent to a consumer?
  • How to hide exchanges with the consumer?
  • I can't find my reviews from the Reviews Management menu
  • Does a review awaiting processing block the publication of other reviews?

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